Business Hours
settings

(502) 203-0454 for Bashford Ave or (502) 230-4279 for the Preston Hwy location | 3435 Bashford Ave Ct Louisville, KY 40218

What to Do After a Car Accident

How to Appropriately Respond to a Car Accident

To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.

Ensure Safety First:

The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.

Notify Law Enforcement:

Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.

Exchange Information:

Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.

Document the Accident:

Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.

Seek Medical Attention:

Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.

Notify Your Insurance Company:

Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.

Avoid Placing Fault:

While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.

Contact an Attorney:

If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.

Keep Records:

Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.

Follow Up with Insurance:

Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.

Additional Notes:

When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.

Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.


What Our Customers Are Saying

reviewicon

Just want to give a shoutout to American Brake Centers Inc - Preston Hwy. I needed new brakes and rotors, and took my car to a different company for an estimate — they were going to charge me over $1200 for new front brakes, rotors, and left front caliper. I called American Brake Center for a quote, they would charge half of that - but wanted to make sure I actually needed a new caliper instead of taking the other shop’s word for it. Scott at American Brake Center got me in and out super fast, and also ordered some new front tires for me after pointing out how bad my tread was looking (I had been tire shopping) - even with the new front tires, I was still paying $400 less than what I would have paid for brakes/rotors/caliper at the other place. Highly recommend this place! You can also stop at Sichuan House for lunch or dinner on your way home 😉

, 01/24/2025

reviewicon

They fixed my old-school truck emergency brakes! Nice people. I'll confine to return.

, 01/07/2025

reviewicon

Our family has been using American for several years and Bill plus his team have always taken excellent care of our cars. Their service is done expediently and with precision while only factoring in the best cost for us. Having to mechanically maintain six different cars for all of us would be impossible without them. If a pretty daunting out there to find such a place when your vehicle needs work so we would like to recommend you go see them.

, 12/13/2024

reviewicon

Excellent experience! First time customer. Went in for brakes. Job was completed as agreed on and was a fair price. Would recommend!

, 10/23/2024

reviewicon

Got excellent service yesterday on my '17 Ford Escape. Could not ask for friendlier or more professional help with an ABS problem. Diagnosed and repaired same day. Highly recommend.

, 10/17/2024

reviewicon

Amazing service both for my fleet and personal vehicles

, 10/15/2024

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business - Bashford
  • Enterprise Fleet Management
  • Emkay Fleet Management
  • Confidence Plus
  • Car Care Aware
  • TWO LOCATIONS TO SERVE YOU!