At American Brake Centers Inc., we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose American Brake Centers Inc. to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about American Brake Centers Inc.:
Excellent experience! First time customer. Went in for brakes. Job was completed as agreed on and was a fair price. Would recommend!
M. Cox
Got excellent service yesterday on my '17 Ford Escape. Could not ask for friendlier or more professional help with an ABS problem. Diagnosed and repaired same day. Highly recommend.
Uncle Nort
Amazing service both for my fleet and personal vehicles
Brewer Heating & Air Conditioning
Have an old truck with rusted brake lines. Other shop quoted a crazy high price, but American Brake did the same work at a MUCH more reasonable price. Very helpful and friendly.
Drew Hamilton
I have been dealing with this location for 30 years. They have worked on our business & personal vehicles. I have never had a bad experience. Top notch company.
Bryan Wimsatt
An excellent auto repair business. This American Brake Center has done a lot of work for my business and on personal vehicles, and Bill is patient, courteous and fair.
Jim Highland
I appreciate that Scott gave me the perfect time to drop it off. He also called me with the price and the time he could have it ready, which was very accurate for pickup time. He was asked to fix a backyard mechanics mistake and did a great job. I wish I had gone with the American Brake Center before thinking cheaper was better. Do yourself a favor and use a professional.??????????
Lisa Smith
This place is wonderful! I called them for help to check my brakes that had just been changed but still weren't working correctly and they were nice enough to squeeze me in right at opening when they had a full day scheduled and only took about 30 mins to get my issue fixed and had me on my way. I can't thank them enough for what they did! If I ever need anything else done, I'm glad I know a place I can trust. Thank you guys!
Brittaney Cullins
Great place I love this place
shailesh Patel
These guys were able to find my super hard to acquire rear caliper for my Passat. And able to get me in and out in a timely manner.
Alex Stigall
Personable, explains what is going on and thorough.
Jon Walker
Amazing customer service. Went here on a whim because it was close to my work. Everybody I interacted with was super friendly and made everything very easy.
Alex Glidewell
Very satisfied, did major work on my truck in one day at reasonable price, definitely recommend.
Joseph M
I recently brought my Honda Pilot in for regular maintenance and they found out my Rack & Pin was leaking and replaced it for free ($1200 part) because it was still under warranty, and I'm amazed at the difference when steering. Scott has always been very prompt, honest and professional. Top notch customer service. My family also brings their vehicles here for service. American Brakes is the only Auto Care service I recommend.
Matt Brown
First you should know that I am a very picky customer. I met Scott away from American Brake center and I was so impressed with him and his business motto that I immediately knew that if I ever needed service that I was going to give American Brake a try. My wife's car developed a check engine light so I took it in. I have never been more pleased with service from an auto repair shop than I was with American Brake Center!! They were very thorough, courteous, professional and reasonably priced! And they didn't just go replacing parts. They got to the root cause of the problem and made the appropriate repair. I was extremely happy to find out that they do every aspect of car repairs including tires which I will be back for next week to have replaced on my truck!!
Tim Goode
This is the place to go!
Jay Bruck
Fantastic place highly recommend they have earned my trust Scott was very informative did not try to bullcrap in anyway great prices
Shelbie Kasey
Great service, trust worthy and very friendly staff. They have worked on my car several times and always offer the best options for me. Highly recommend.
Farrah Akkoub
Fantastic place to take your car! They are honest, friendly, fast and the best!! Highly recommend.
Adrianne Popeck
Jamie was great; both polite and helpful! My car was fixed for the amount quoted and was ready before the estimated time.
Mike Lin
Very helpful and knowledgeable. Short handed they went above and beyond. Great place.
Barry True
The best in town. Excellent costumer service and recommended to everyone!
PALABOY KICKS
This place is the best! My brother in law refers me to Scott, for my car inspections and when I came in the shop. Scott is so approachable and he really explains everything! He explains what to be needed and give a reasonable price! No hidden charges.
Ricky Topacio
Several months ago I had front pads and rotors replaced on my Lexus LS460. Recently I started getting pulsating when stopping at high speeds. I explained this to Scott and he checked it out and replaced the rotors under warranty at no charge. Fabulous customer service! Scott is amazing! I would Highly recommend American Brake Center on Preston Hwy!
Paul Arnold
Great service as always. I highly recommend.
Harlie Willis
Scott and the whole crew are beyond amazing and honest. These days, that is most appreciated. Thank you.
Rebecca Martin
Friendly and efficient. Pricing is fair. Have used them for years and always pleased.
Marilyn Thomas
So grateful to Scott who worked on my car and fixed my air conditioner. The price was more than fair, they were quick and professional. I will definitely be back and refer my friends!
Brittany Arledge
Another awesome experience, professional , work performed as promised.
Kenny Barnes
Great people great service
Pam Steiden
Awesome management and great upfront service. No hidden agendas or price tag gouging.
Hl Redden
Scott and team are fair and honest. Highly recommended.
Cameron Schanie
I had some brake/rotor work done here.. the mechanics found I needed new wheel bearings as well. I was grateful for that as I travel a lot for work. My car feels brand new! Great customer service, up front, fair pricing. I will return!
Allison Sullivan
As requested by the manufacturer, I was recently required to have my vehicle serviced by a dealership as part of my warranty for an engine diagnosis. After several months of multiple misdiagnoses, overlooked and newly created issues after their first repair, a lack of communication, transparency, and accountability, and multiple expenses being billed to my extended warranty, in addition to my loss of work time and out-of-pocket costs, I decided to obtain a second opinion from AMERICAN BRAKE CENTER and AUTO CARE. As compared to the dealership's three options at a higher cost with limited warranty coverages, AMERICAN BRAKE CENTER and AUTO CARE presented the best sustainable option and timeframe. After receiving approval from my extended warranty, AMERICAN BRAKE CENTER and AUTO CARE completed the engine replacement and kept me informed of the progress throughout the process. It has been my pleasure for the past ten years to be a customer of AMERICAN BRAKE CENTER and AUTO CARE at both of their locations. A hallmark of their company is the dedication and commitment they have to providing exceptional and quality customer service, education and care, effective and transparent communication, reasonable prices, warranty coverages, and recommended maintenance and services, all of which builds and sustains trust with their customers and the community. A special thank you to AMERICAN BRAKE CENTER and AUTO CARE for another service that is second to none!
Shelia Marable
ALWAYS EXCELLENT service!!!!
K Lesch
They did an absolutely fantastic and thorough job at an incredibly reasonable price! The service was excellent and efficient! I will be recommending them to everybody I know!
Robert Suell
(Translated by Google) Very good (Original) Muy buena
Idania Martin
A team of professionals who keep you informed thru the process and provide competitive prices, I've been a customer for over 15 years.
Shelia Marable
Excellent Service as usual
Teresa Dicks
I've been using their services for 22 years and they deliver at a fair price and stand by their work. I highly recommend American Brake for your automotive repair needs.
John Henle
Superior service and communication. Very fair pricing. Highly recommend for honest, fair service.
Angela Lone
Came highly recommended and job was done right.
nene
Wonderful people, professional and pricing was reasonable.
Michael Coleman
This is my 3rd visit for various routine maintenance and repairs. Every visit has exceeded my expectations! Dealer quality service! No they don't have a fancy waiting room or wifi. But if you want the best mechanics in town, you've found your spot.
Da Bra
Haven't made it in to get my vehicle repaired but the customer service received over the phone is why I will wait until I have the time to drop it off to them to have it serviced. Also my father has been a customer with them for many years and loves their service and stands by it. I'm sure I will have the same experience.
Gerren Washington
Car has been running perfectly after service. Very friendly staff, even gave me a ride back to my place and picked me up the next day after my break work was complete. Would recommend.
Tyler
Once again excellent service! I recommend American Brake Center 100%.
Shuanta Blackk
Great honest and friendly service.
Kenneth Harville
American Brake Center installed new rotors and pads on my truck. My truck now stops very smoothly and with with no vibration. Scott and his team of mechanics are very good at what they do.. I'm very happy with the job they did. I will definitely go back for other mechanical work.
John Lewis
Scott and the crew at American Brake Centers did an excellent job finding the problem in my SUV and then fixing it. They didn't try to sell me unnecessary things. They told me what the problem was and then gave me options to fix it. I would highly recommend these guys.
Clayton Case
Best place I have found to get car repairs. Honest, friendly, and knowledgeable staff. Always try to save me money instead of finding ways to charge more like some others. Scott is a great person to deal with. I really don't know how, but he is always cheerful and helpful.
George Spadie
Great service!! Always professional, courteous and informative. I have them do almost everything for my car and my whole family goes there as well. When you leave you'll know exactly what was wrong and what they did to it and the work will be done right.
Chance Neal
Great service!!!!
Victor Aguilar
This is the only place I go to because I know that I will have guaranteed quality service done to my car. He Always breaks it down to what is wrong with the car and always have speedy service!
Jane Doe
Very friendly and professional service by Scott.
Melvin Mason
Scott was very honest and professional. Got the job done in less time than quoted! Will definitely return for future car needs.
Michelle Bucayu
First time there. Had a great experience! Honest and friendly! Definitely will be a repeating customer. Thanks Scott!
Chris Donohue
Great job at a fare price thanks
Todd Williams
Fantastic service from fantastic people! Always straight forward and honest, I tell everyone I know who needs auto work to go to them and I'll tell you too, they're great!
Misti Kappesser
American Brake Center has done a great job of taking care of any issues with my car. Scott is informative and explains his diagnoses and recommends the best repair solution for my situation. I wouldn't hesitate to recommend ABC to anyone who needs their vehicle looked at.
Dalton Sego
Quality work at a reasonable price. Took my family to Myrtle Beach and we cut through the Smoky Mountains like they were nothing. (Brakes) The guys at American Brakes did a great job? I will definitely keep referring them. You have a customer for life. Thanks again!!
Branden Smith
Always does a good job and is more than fair.
Joseph M
Very Reasonably priced and very quick at what they do I would definitely recommend them.
Vernon Jones
They were very honest and thorough. Prices are great. Will be a returning customer. I would Highly recommend to my friends and family. Thank you!
Chelsie Brown
I've had tons of work done here on numerous vehicles as well as friends that I've referred. There isn't any better. A++ Quality.
Mark Anthony
Awesome service. And reasonable.
Lauren Weightman
The guys here are very friendly honest and respectful. We started bringing our vehicles here more then 20 yrs ago. Fred who has since retired, was manager/owner i believe. He always took great care of all his customers. Now his son Bill and the rest of the team are equally FANTASTIC. We recommend them every chance we get.
Elicia Hylton
Very good and timely service. I can tell the difference with the new brakes and rotors. Scott was very upfront, honest and efficient. Very pleased with the cost and service at this location.
Mia Gaines
This was the Preston hwy store. Great job, on my front brake pads. Very reasonable price. And they were nice, and friendly.
Daniel Evensen
Courteous & Excellent Customer Service!!!!! On 1/4/2021 I called to see how soon a mechanic could look at my brakes. Scott told me their availability and I dropped my car off on 1/5/2021. Scott provided me with an update and total cost in which I gave the green light to replace my rear brake shoes & resurface the drums. My vehicle was ready once I got off work. Scott was very Professional with me, yet totally Honest which is important. The price was very reasonable and I drove away very pleased and with a peace of mind that I was able to have my brake shoes replaced. If you are looking for a GREAT service this is definitely the place. I will be a returning customer!!!
Nasir NaNa
I have been taking my Ford Edge here for years and will continue to do so. They are always honest and get the work done quickly. They answer any questions I have and I trust what they say. I have never felt like they tried to sell me something I didn't need or over charged for any service I have ever had completed there. With them doing more than just brakes it makes it easy to have one place I can take my Edge to no matter what needs to be done.
Brandye W
Excellant service!!!!
Herdtc Mark
Great service every time.
karen sherrod
Absolutely great service at a remarkable price. I liked ABC on Preston a lot. They will now be my go-to whenever I need a repair or routine maintenance.
Dominic Eley
Recommended to me by a good friend and they did not disappoint! I appreciated the communication in what the issues were and how quickly they fixed everything, all for a fair price.
Mikal Smalls
Professional, Professional, Professional. This business dealt with me fair and square when I needed some much needed work on my car.
Paul Rosenberger
Wouldn't take my car anywhere else for service. Trustworthy doesn't really do them justice. Great service, fair prices, if it doesn't need it, they will tell you.
Jeff Sutton
Awesome.
EARL BELL
Quick and friendly service. Their prices were better than most.
Martin Higgs
Was getting ready to leave for work and my car wouldn't start. Made one phone call to Scott at American brake and everything was handled in the most professional way. The next call I received was that my car was ready to be picked up. They made a most stressful situation completely effortless on my part. They are amazing and I would recommend them to everyone.
Diana Jones
I can't say enough good things about this place. We've been thru quite an ordeal with a van we bought that looked all pretty from the outside but beneath that hood lurked some pretty hefty neglect. Scott and Mark were so patient and fair to us to get it fixed. We've always been Toyota people. This time we thought... let's try a dodge... good price, lots of room. Well our good price almost doubled. Even after all the money we spent to get it fixed it's still not running great. We decided we're done with it! Trading it on Monday for a Toyota Sienna. I highly recommend American Brake. They are honest and not out to rip you off in any way. That's how a good business succeeds. A+++++ Thank you guys!!
Angela Mudd
Awesome! They made sure everything was right and got my car working like new agian. Definitely a place to go to for current and future cars!
Christina Sutter
They are on the expensive side, but they do a very good job with your vehicle. I would recommend anyone to go see Bill and the gang!
Shaun Burch
The work at American Brake Center has been excellent. I have 4 cars serviced at American Brake Center. They do great work. Their prices are very competitive with other places. Scott and his crew of mechanics have done great work on all my cars. Scott always lets me know what needs to be done immediately and what is coming down the line in terms of repairs. He has also helped me in buying two cars for my daughters. He and his mechanics inspected the cars and let me know what kind of shape they were in. This was so helpful for me in feeling comfortable in assisting my daughters get good, reliable cars. I would highly recommend this shop for good, honest, and efficient work on any type of car!
Mike Corus
They always do great work at an honest and fair price. Highly recommend !!!
Craig Skinner
Great people!
Jason Young
High quality work done at a fair price! Highly recommend.
Tommy
I got my brakes and my rotors replaced here, and it was by far a great experience. Often times I feel auto shops like to take advantage of me, but the gentlemen who helped me seemed to honestly care about the well being of my vehicle & not trying to ?pull one over on me.? I will definitely be back for my auto needs.
SeQuoyia J
Great place. My boyfriend and I trust these people with our truck. Good dependable people and fair prices.
Alyssa Bramblett
Great service at a great price, would highly recommend to anyone needing their car serviced. Scott is a great manager who makes sure everything goes smoothly and provides excellent customer service, will definitely be back.
d h
Over the years you have seen auto brake companies come and go, you've heard the good and bad about them all. We are very fortunate here in Louisville to have the American Brake Centers. Two locations honest, upfront and they are truly men of their word. When it comes to working on and completing the task at hand definitely a five-star business. Thank you Scott to you and your crew from the Davis'es.
Roderick Davis
Scott is one of the most professional, helpful people I have ever done business with! If you are in need of an honest, reliable & affordable mechanic, look no further! I couldn't be any happier with their services.
Isaiah Holstein
Great place to come. I got my wife's brakes put on here and my rotors and brakes put on here all together for around 600. Great work at a fair price!
Justin Lynch
Scheduled an appointment the day before and arrived on time, but they were bogged down with work, so I was "worked in" as soon as they could get to me, which caused me to wait in the waiting room much longer than I should have with a pre-scheduled appointment. Service and quality are outstanding-have used them several times before, and will do so again when I need brakes. I do recommend them.
Patti Klumb
Great experience, quality work and timely.
Cameron Walter
Scott was great to work with and he is very knowledgeable. He was able to get our vehicle in right away. I also like that you can ask for a quote on the website and he is quick to respond. We will definitely go back to American Brake for any future repairs!! We recommend American Brake!
Crystal
American Brake Center on Preston Highway is one of the best and the most honest places I have ever had a car repaired. I would recommend them to anyone. They are very thorough and explain everything you may need and the prices are reasonable. They also guarantee everything that they have done. They are very efficient and very professional thank you all so much for helping me out. I am most appreciative and would recommend anything that you need done to your vehicle thank you.
Diana Hill
I can't recommend this place enough! Their customer service is top notch and they fixed the issues my truck had. I was visiting Louisville when my truck broke down. I called American Brake Center and they were very helpful and understanding of the situation. Scott did a great job at making me understand how and why my truck wasn't working properly and how to fix it. I will definitely use them again in the future!
Calebnjr
Great place!
Kourtnee Jones
This was our third visit to American Brake for our Nissan. We have been thoroughly impressed with the efficient and knowledgeable service combined with very competitive pricing. We will be back with all of our vehicles. Thanks to Scott and his crew.
Anita Smith
Scott worked with me & made the whole process less stressful then it was! Great service, very informative & gets your car back to you in a very timely manner. Recommend to anyone!!! A+!
angel deck
Very very competitive brake work. Manager is thorough and knowledgeable. Will return when I need additional brake work. Update to previous brake review:. Had some additional suspension work performed today and was completely satisfied with price, performance, and service. Will make sure family and friends are aware of this facility!
mark smith
Honest fair people
courtney Johnson
Scott and the guys at American Brake are awesome. I have been going there for a few years now and they do great work and are honest. That's what keeps me going back!
Tammy Carter
This guy took a car that was bordering street legality and not only made it work like new, but also did so at an extremely fair price. When other shops were quoting thousands of dollars, he said $600. When the repair needed a component that he hadn't foreseen to tell me about, he added it for only the cost of the part, not adding the cost of labor. This shop is worth your time, money, and trust.
Logan H.
They are very helpful and they replaced my brakes quickly. He even changed my oil for free. I would highly recommend this place for both the price and the quality of service.
Marissa E.
Great service and trustworthy. I've used them for nearly 20 years with no issues.
Rondale B.
Scott and his team provide honest and professional services at a fair price.
Doug M.
They will take care of you as your family would. Skilled and compassionate owner and the people who work there. Two thumbs up!
Aida A
Very pleased with the service and price. Scott, Mark, and Tom were all very knowledgeable. They fixed the problem I had, and didn't try to sell me other stuff that I didn't need. I would definitely recommend them!
Allison B.
It's nice to take your vehicle here and know that they aren't going to sell you unneeded parts or services. They perform honest, affordable work, in a timely manner. They will continue to receive my business.
Kyle W.
Have dealt with them several times, each time they have done honest an excellent work. Highly recommend.
Kimberly R.
Always thorough timely service with reasonable rates. And Bill is the best!
Rachel F.
Been using this place for many years now, have never been disappointed. Great mechanics who always do honest work. Would recommend to anyone, call and set up appointment with Scott. The only place I trust to work on my vehicles!
Nathan R.
Bill and his crew go above and beyond to get it right. Been a customer for years and will keep going back. Service they way you expect it to be! Highly recommended.
Mike F.
Extremely helpful and definitely the most affordable compared to other quotes I got before using their services. Total was hundreds less than expected and car is running perfectly!
Your Choice Concierge
Being a female and not knowing much about car mechanics, it is so important for me to be assured that my car is in good hands with mechanics I trust. The guys are never pushing and always call me before any work is done to my vehicle and let me know how much it will cost and what is being done. I highly recommend American Brake on Bashford Ave. Ct. Great bunch of guys!
Theresa B.
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