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(502) 203-0454 for Bashford Ave or (502) 230-4279 for the Preston Hwy location | 3435 Bashford Ave Ct Louisville, KY 40218

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What You Need to Know from Your American Brake Centers Inc. Service Advisor

Posted May 5, 2024 4:10 AM

Louisville drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at American Brake Centers Inc. uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your American Brake Centers Inc. service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Louisville drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Louisville service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Louisville have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

American Brake Centers Inc.
3435 Bashford Ave Ct.
Louisville, KY 40218
502-459-0355
http://www.americanbrakecenters.biz

 



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What Our Customers Are Saying

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Our family has been using American for several years and Bill plus his team have always taken excellent care of our cars. Their service is done expediently and with precision while only factoring in the best cost for us. Having to mechanically maintain six different cars for all of us would be impossible without them. If a pretty daunting out there to find such a place when your vehicle needs work so we would like to recommend you go see them.

, 12/13/2024

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Excellent experience! First time customer. Went in for brakes. Job was completed as agreed on and was a fair price. Would recommend!

, 10/23/2024

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Got excellent service yesterday on my '17 Ford Escape. Could not ask for friendlier or more professional help with an ABS problem. Diagnosed and repaired same day. Highly recommend.

, 10/17/2024

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Amazing service both for my fleet and personal vehicles

, 10/15/2024

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Have an old truck with rusted brake lines. Other shop quoted a crazy high price, but American Brake did the same work at a MUCH more reasonable price. Very helpful and friendly.

, 09/04/2024

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I have been dealing with this location for 30 years. They have worked on our business & personal vehicles. I have never had a bad experience. Top notch company.

, 05/25/2024

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